Spin The Wheel And Get Free Rewards On Indbet
My Account
Indbet is committed to promoting responsible gambling and ensuring that online play remains a form of entertainment. This policy describes the measures available to customers to manage gambling activity, identify signs of risk, and access support when needed. It applies to all Indbet customers and staff involved in delivering Indbet services.
This policy covers all activities conducted on Indbet platforms. A "Personal Limit" is a set of customer-selected caps on deposits, losses, wagers and session time. "Self‑exclusion" is a defined period during which a customer is unable to gamble on Indbet. A "Cooling‑off" period is a short interval during which deposits and gambling are temporarily restricted. All actions are implemented in accordance with applicable laws and regulatory guidance and with due regard for customer protections.
Indbet provides practical controls to help customers gamble responsibly. Customers may set the following limits for daily, weekly and monthly periods. All periods run on standard calendar boundaries unless otherwise stated.
Reductions in any limit take effect immediately. Increases require confirmation by the customer and, in order to prevent impulsive decisions, a waiting period before the new limit becomes active. Limits may be adjusted or removed by the customer at any time through the account settings.
To set or modify limits, sign in to Indbet and navigate to the Gambling Limits section in your account settings. Changes to an increase require customer confirmation and will become active only after the existing limit period has ended. If you require assistance, contact Indbet Customer Support for guidance on configuring limits.
Cooling-off offers a temporary pause on deposits and promotional communications for a defined period. During cooling-off, the account may be reactivated automatically at the end of the period, or earlier if the customer requests reactivation after the cooling-off ends.
Self-exclusion is available for defined periods: 1 day, 1 week, 1 month, 6 months, 12 months, or permanently. When self-exclusion is active, the customer is restricted from gambling on Indbet and from receiving promotional materials. The customer may initiate withdrawal of remaining balances subject to verification requirements. A 24‑hour cooling-off period applies if the customer requests shortening or ending an exclusion before its expiry. Reactivation occurs automatically at the end of the stated period unless extended by the customer.
To initiate self-exclusion, customers should choose the Self-exclusion option in their account settings or contact Customer Support for assistance. During any self-exclusion period, there is no access to the gambling functionality and no deposits or promotions are available. If a customer seeks to withdraw remaining funds during self-exclusion, Indbet will assist in processing the withdrawal in accordance with internal controls and verification checks.
Indbet prohibits participation by anyone under the legal age for gambling in the applicable jurisdiction. Indbet conducts age verification checks and reserves the right to suspend or restrict access if identity or age cannot be verified. Minors must not have access to Indbet services, accounts or materials. Parents and guardians are encouraged to employ filtering software and other parental controls to prevent underage access.
Indbet recommends using reputable filtering solutions and maintaining secure login credentials. If a minor is suspected to have gained access, customers should contact Indbet Support immediately for guidance on appropriate steps, including account review and remediation measures.
Warning signs may include spending more time or money than intended, difficulty stopping, lying about gambling, borrowing to fund play, chasing losses, neglecting responsibilities, and emotional distress related to gambling. If you recognise any warning signs, take proactive steps by applying limits, using cooling-off or self-exclusion, and seeking professional help from trusted independent organisations.
Indbet supports customers in seeking help from independent organisations dedicated to problem gambling prevention and treatment. Relevant resources may include national and international bodies such as independent helplines, counselling services, and peer-support networks. Customers may also contact Indbet Customer Support for confidential advice and guidance on available options, including how to set limits, initiate self-exclusion or cooling-off, and access withdrawal assistance during any active restriction.
Indbet will perform age and identity verification in accordance with applicable laws before enabling account activity. All data handling complies with our Privacy Policy and applicable data protection regulations. Indbet retains records of limits, self-exclusion events, and related communications to support responsible gambling measures and regulatory obligations.
If you have concerns about Indbet’s handling of responsible gambling matters, you may submit a complaint to Indbet Customer Support. Indbet will acknowledge the complaint and endeavour to provide a substantive response within a reasonable timeframe. If unresolved, inquiries may be escalated to the compliance function for further review.